Is Tawk.to EU AI Act compliant? (Article 50, 2026)
Tell users they're interacting with an AI at first contact (Art.50(1)) — clear, accessible (WCAG).
Why Tawk.to is in scope
Article 50(1) requires that people are told when they are interacting with an AI system, unless that is already obvious from the context. As the company running Tawk.to on your own surface, you typically carry the obligation as the deployer.
What you must do
- 1Add the disclosure the obligation requires, at the point of contact with the user.
- 2Make it perceivable to everyone, including users on assistive technology.
- 3Keep a dated record that the disclosure was live — your evidence if anyone asks.
AIActEasy detects Tawk.to on your site, checks whether the required disclosure is present, and helps you add a compliant, accessible notice if it's missing — then keeps watching for drift.
Scan your site free →Frequently asked
Does Tawk.to use AI?
Yes — Tawk.to ships AI-driven features, which is why it falls inside the EU AI Act's transparency scope.
Does Tawk.to create an EU AI Act obligation?
Tell users they're interacting with an AI at first contact (Art.50(1)) — clear, accessible (WCAG).
What is the risk if I ignore it?
Undisclosed AI chat = Art.50 transparency violation by 2 Aug 2026; weak answer to "prove compliance" in procurement.
This page is an informational estimate, not legal advice. AIActEasy maps publicly known product behaviour to the EU AI Act; confirm specifics with the vendor and your own counsel.